Jack & Kristen Digwood, Owners Elite Spine and Sports, Wilkes-Barre, PA
Web: https://elitesportspt.com/
Advice
- Two important factors that contributed to Jack and Kristen’s success were better customer service and marketing on social media
- During the pandemic, involvement in tele-health and staying viable were very important
- The industry is changing and there is a need to capitalize and recapture clients to maintain the business
- Prospective entrepreneurs should shadow a business they are interested in and/or talk to other business owners
- Develop your skills and self-improve, remain strong and resilient to any problems or challenges that come your way
- Important to develop your skills in marketing so that you control your message
- Study customer service
Recommended Resources:
Entrepreneurs On Fire
https://podcasts.apple.com/us/podcast/entrepreneurs-on-fire-business-podcast/id564001633?mt=2
- Gary Vaynerchuk, GaryVee Audio Experience
https://podcasts.apple.com/us/podcast/the-garyvee-audio-experience/id928159684?mt=2